Resolved after 2 hours 15 minutes, affecting Athennian APP (Canada) and Athennian Website, on February 2, 2023.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- identified Feb 02, 2023, 12:18 AM UTC
Athennian's automated tools have detected an issue and has been acknowledged by technical resource on call. We will begin investigating immediately and post updates here as we gather more intelligence on the situation. Thanks for you patience.
- identified Feb 02, 2023, 01:27 AM UTC
We are continuing to work on a fix for this issue.
- identified Feb 02, 2023, 01:45 AM UTC
Users that authenticate with usernames and passwords may experience login issues if they have signed in and logged out in the last hour. Recent code changes are causing logins to invalidate. SSO authentication is not affected. We are currently deploying a fix to solve this issue. Thank you for your patience.
- monitoring Feb 02, 2023, 02:23 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 02, 2023, 02:34 AM UTC
This incident has been resolved.
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