Athennian incident

SSO - disruption of service

Resolved after 20 minutes, on October 30, 2023.

resolved Oct 31, 2023, 02:43 PM UTC

On 10/30/23 we experienced a brief disruption of service that affected a small portion of users that were attempting to log-in through our SSO service between 02:00PM MDT- 02:20PM MDT. This disruption of service was due to an incident associated with a 3rd party provider utilized for SSO authentication that has since been remedied.

Started
Oct 30, 2023, 08:00 PM UTC
Resolved
Oct 30, 2023, 08:20 PM UTC
Duration
20m
Detected by Pingoru
Oct 30, 2023, 08:00 PM UTC

Update timeline

  1. resolved Oct 31, 2023, 02:43 PM UTC

    On 10/30/23 we experienced a brief disruption of service that affected a small portion of users that were attempting to log-in through our SSO service between 02:00PM MDT- 02:20PM MDT. This disruption of service was due to an incident associated with a 3rd party provider utilized for SSO authentication that has since been remedied.

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