Resolved after 1 hour 46 minutes, affecting Athennian APP (Canada), on January 29, 2024.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Jan 29, 2024, 03:27 PM UTC
We are currently experiencing temporary slowness or downtime with some of our customers since January 29 at 9 AM EST. As such some users are unable to access Athennian. Our team is currently working to solve the issue. Updates will be regularly posted on our status page. We sincerely apologize for any inconvenience and appreciate your continued support.
- investigating Jan 29, 2024, 04:36 PM UTC
System Status Update: All Systems Operational We're pleased to report that all systems are now up and running. The recent issue has been fully resolved. We will be sending out a detailed communication via email shortly to provide more information on this matter. Thank you for your patience and understanding.
- monitoring Jan 29, 2024, 04:37 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 29, 2024, 05:13 PM UTC
This incident has been resolved.
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