Athabasca University incident

Phone outage

Major Resolved View vendor source →

Athabasca University experienced a major incident on August 15, 2024 affecting Staff Services & Supports and Student Services & Supports, lasting 53m. The incident has been resolved; the full update timeline is below.

Started
Aug 15, 2024, 04:13 PM UTC
Resolved
Aug 15, 2024, 05:07 PM UTC
Duration
53m
Detected by Pingoru
Aug 15, 2024, 04:13 PM UTC

Affected components

Staff Services & SupportsStudent Services & Supports

Update timeline

  1. investigating Aug 15, 2024, 04:13 PM UTC

    Our phone lines which are essential for providing staff and student support services is currently experiencing a major outage. Staff are actively working to troubleshoot and repair the issue. For further updates, please subscribe to the incident or check back at a later time. Thank you for your patience.

  2. resolved Aug 15, 2024, 05:07 PM UTC

    This incident has been resolved.