Athabasca University incident

Digital Thesis and Project Room (DTPR) outage

Major Resolved View vendor source →

Athabasca University experienced a major incident on December 5, 2024 affecting Library & Research Systems, lasting 1h 11m. The incident has been resolved; the full update timeline is below.

Started
Dec 05, 2024, 04:25 PM UTC
Resolved
Dec 05, 2024, 05:37 PM UTC
Duration
1h 11m
Detected by Pingoru
Dec 05, 2024, 04:25 PM UTC

Affected components

Library & Research Systems

Update timeline

  1. investigating Dec 05, 2024, 04:25 PM UTC

    AU's DTPR is currently experiencing an outage, our team is investigating the issue. Please refer to this page for the latest updates.

  2. monitoring Dec 05, 2024, 05:10 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 05, 2024, 05:37 PM UTC

    This incident has been resolved.