Athabasca University experienced a major incident on January 7, 2025 affecting Student Services & Supports, lasting 7d 1h. The incident has been resolved; the full update timeline is below.
Affected components
Student Services & Supports
Update timeline
- investigating Jan 07, 2025, 04:55 PM UTC
We are currently experiencing intermittent outages or slow loading issues with the AU Landing. Our team is investigating this. Please refer to this page for the latest updates.
- monitoring Jan 08, 2025, 01:04 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Jan 08, 2025, 01:05 AM UTC
We are continuing to monitor for any further issues.
- investigating Jan 08, 2025, 03:46 PM UTC
We are currently investigating this issue.
- monitoring Jan 08, 2025, 07:17 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 14, 2025, 06:01 PM UTC
This incident has been resolved.