Athabasca University experienced a critical incident on January 15, 2025 affecting myAU Student Portal, lasting 23h 31m. The incident has been resolved; the full update timeline is below.
Affected components
myAU Student Portal
Update timeline
- investigating Jan 15, 2025, 06:04 PM UTC
MyAU is currently experiencing intermittent outages. Our team is working towards a resolution. Please refer to this page for the latest updates.
- monitoring Jan 15, 2025, 06:19 PM UTC
A fix has been implemented and we are monitoring the results.
- investigating Jan 15, 2025, 09:22 PM UTC
We are currently investigating this issue. You can access your courses directly at https://learning.athabascau.ca
- monitoring Jan 16, 2025, 01:58 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 16, 2025, 05:36 PM UTC
This incident has been resolved.