Athabasca University incident

Library search and Digital Reading Room

Major Resolved View vendor source →

Athabasca University experienced a major incident on January 24, 2025 affecting Learning Environment and Library & Research Systems, lasting 1h 17m. The incident has been resolved; the full update timeline is below.

Started
Jan 24, 2025, 05:08 PM UTC
Resolved
Jan 24, 2025, 06:25 PM UTC
Duration
1h 17m
Detected by Pingoru
Jan 24, 2025, 05:08 PM UTC

Affected components

Learning EnvironmentLibrary & Research Systems

Update timeline

  1. investigating Jan 24, 2025, 05:08 PM UTC

    We have discovered issues with functionality of the Library search functions as well as accessing articles in the Digital Reading Room. While we work towards a resolution, we ask that you attempt to use these tools with a browser in Incognito or Private mode. Please subscribe to this incident or refer back to this page for the latest updates.

  2. resolved Jan 24, 2025, 06:25 PM UTC

    This incident has been resolved.