Athabasca University experienced a critical incident on April 19, 2025 affecting Library & Research Systems, lasting 3d 22h. The incident has been resolved; the full update timeline is below.
Affected components
Library & Research Systems
Update timeline
- investigating Apr 19, 2025, 05:59 PM UTC
AU Library resources are currently experiencing a major outage. Staff are actively working to troubleshoot and repair the issue. For further updates, please subscribe to the incident or check back at a later time. Thank you for your patience.
- monitoring Apr 23, 2025, 03:24 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 23, 2025, 04:30 PM UTC
The issue has been resolved and the Library resources are functioning normally.