Athabasca University experienced a major incident on May 9, 2025 affecting Student Services & Supports, lasting 51m. The incident has been resolved; the full update timeline is below.
Affected components
Student Services & Supports
Update timeline
- investigating May 09, 2025, 04:56 PM UTC
AUSpace is currently experiencing an outage. Our team is investigating, please refer to this status page for the latest updates. We apologize for any inconvenience this is causing.
- identified May 09, 2025, 04:59 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring May 09, 2025, 05:32 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 09, 2025, 05:47 PM UTC
This incident has been resolved.