Athabasca University experienced a major incident on May 12, 2025 affecting Student Services & Supports, lasting 3h 5m. The incident has been resolved; the full update timeline is below.
Affected components
Student Services & Supports
Update timeline
- investigating May 12, 2025, 02:55 PM UTC
We are investigating an issue with AUSpace. Our teams are working hard to restore this service. Please refer to this page for the latest updates.
- monitoring May 12, 2025, 03:25 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 12, 2025, 06:00 PM UTC
This incident has been resolved.