Athabasca University incident

Library search outage

Critical Resolved View vendor source →

Athabasca University experienced a critical incident on June 13, 2024 affecting Library & Research Systems, lasting 5h 38m. The incident has been resolved; the full update timeline is below.

Started
Jun 13, 2024, 09:20 PM UTC
Resolved
Jun 14, 2024, 02:59 AM UTC
Duration
5h 38m
Detected by Pingoru
Jun 13, 2024, 09:20 PM UTC

Affected components

Library & Research Systems

Update timeline

  1. investigating Jun 13, 2024, 09:20 PM UTC

    The Library's DISCOVER, Scholarly Article, and Catalogue search tools are currently experiencing an outage. Staff are actively working to troubleshoot and repair the issue. For further updates, please subscribe to the incident or check back at a later time. Thank you for your patience.

  2. resolved Jun 14, 2024, 02:59 AM UTC

    This incident has been resolved.