Athabasca University incident

Library search utility partial outage

Major Resolved View vendor source →

Athabasca University experienced a major incident on September 23, 2024 affecting Library & Research Systems, lasting 55m. The incident has been resolved; the full update timeline is below.

Started
Sep 23, 2024, 05:25 PM UTC
Resolved
Sep 23, 2024, 06:21 PM UTC
Duration
55m
Detected by Pingoru
Sep 23, 2024, 05:25 PM UTC

Affected components

Library & Research Systems

Update timeline

  1. investigating Sep 23, 2024, 05:25 PM UTC

    The DISCOVER and Scholarly Article search utilities which are essential for article searches are currently experiencing a partial outage. Staff are actively working to troubleshoot and repair the issue. For further updates, please subscribe to the incident or check back at a later time. Thank you for your patience.

  2. resolved Sep 23, 2024, 06:21 PM UTC

    This incident has been resolved.