Athabasca University incident

AU Landing Fatal Error

Major Resolved View vendor source →

Athabasca University experienced a major incident on November 22, 2024 affecting Staff Services & Supports, lasting 2d 7h. The incident has been resolved; the full update timeline is below.

Started
Nov 22, 2024, 06:28 PM UTC
Resolved
Nov 25, 2024, 02:25 AM UTC
Duration
2d 7h
Detected by Pingoru
Nov 22, 2024, 06:28 PM UTC

Affected components

Staff Services & Supports

Update timeline

  1. investigating Nov 22, 2024, 06:28 PM UTC

    We are currently investigating an outage with the AU Landing. Our team is working hard to restore the service. Please refer to this page for the latest updates.

  2. monitoring Nov 23, 2024, 02:40 AM UTC

    A fix has been implemented for the AU Landing and we are currently monitoring the result. Please refer to this page for the latest updates.

  3. resolved Nov 25, 2024, 02:25 AM UTC

    This incident has been resolved.