Atera experienced a minor incident on July 17, 2025 affecting Agents Health, lasting 1h 16m. The incident has been resolved; the full update timeline is below.
Affected components
Agents Health
Update timeline
- investigating Jul 17, 2025, 03:54 PM UTC
We are currently investigating an issue causing some agents to appear offline in the console. Our team is currently working to identify the root cause.
- monitoring Jul 17, 2025, 04:53 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 17, 2025, 05:11 PM UTC
This incident has been resolved.