AssemblyAI incident

Streaming Service Returning 503 Errors

Critical Resolved View vendor source →

AssemblyAI experienced a critical incident on December 19, 2024 affecting Streaming API, lasting 1h 22m. The incident has been resolved; the full update timeline is below.

Started
Dec 19, 2024, 02:34 PM UTC
Resolved
Dec 19, 2024, 03:57 PM UTC
Duration
1h 22m
Detected by Pingoru
Dec 19, 2024, 02:34 PM UTC

Affected components

Streaming API

Update timeline

  1. monitoring Dec 19, 2024, 02:34 PM UTC

    We have identified a configuration issue in our deployment setup that caused requests to our streaming service to return 503 errors. We have released a hotfix for this issue and requests to our streaming service are now completing successfully. We will continue to monitor results to ensure the service is working as intended.

  2. resolved Dec 19, 2024, 04:32 PM UTC

    We have continued to see requests to our Streaming service complete successfully, so this issue is now being marked as resolved.