AssemblyAI experienced a major incident on April 9, 2026 affecting Asynchronous API and Transcription Queue, lasting 15m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Apr 09, 2026, 09:33 PM UTC
We are currently experiencing degraded async transcription performance. Some customers may see increased processing times or throttled requests. Our engineering team has identified the issue and is actively working to restore full capacity. We will continue to provide updates as more information becomes available.
- monitoring Apr 09, 2026, 09:40 PM UTC
The capacity constraint has been addressed and the transcription queue is actively clearing. Processing times should return to normal within the next few minutes. We are continuing to monitor to ensure stability.
- resolved Apr 09, 2026, 09:49 PM UTC
The issue affecting async transcription processing has been fully resolved. All systems are operating normally. We apologize for the disruption to your workflows. If you have any questions, please reach out to [email protected].