AssemblyAI incident

Increased processing times and errors for Universal-2

Minor Resolved View vendor source →

AssemblyAI experienced a minor incident on April 16, 2026 affecting Asynchronous API, lasting 47m. The incident has been resolved; the full update timeline is below.

Started
Apr 16, 2026, 06:37 PM UTC
Resolved
Apr 16, 2026, 07:24 PM UTC
Duration
47m
Detected by Pingoru
Apr 16, 2026, 06:37 PM UTC

Affected components

Asynchronous API

Update timeline

  1. identified Apr 16, 2026, 06:37 PM UTC

    We have identified an issue that is causing elevated processing times for requests that are using Universal-2 for pre-recorded audio. Most requests are still completing successfully, but we are also seeing a small increase in errors as a result of some requests timing out. Our team has identified the root cause of this issue and is working to resolve it as quickly as possible. Request using Universal-3 Pro are unaffected by this issue.

  2. monitoring Apr 16, 2026, 06:56 PM UTC

    The root cause of the slowdown has been addressed and turnaround times have once again returned to the normal range. We will continue to monitor traffic going forward to ensure continued good performance.

  3. resolved Apr 16, 2026, 07:24 PM UTC

    We have continued to see processing times remain in the normal range and are now marking this issue as resolved.