AssemblyAI experienced a minor incident on February 24, 2025 affecting Billing, lasting 27m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 24, 2025, 11:26 PM UTC
We are currently investigating an issue that is causing account information to not update correctly. This can affect some of the information displayed in the dashboard including account balance, which in some edge cases involving recent payments can affect API usage.
- identified Feb 24, 2025, 11:38 PM UTC
We have released a fix aimed to address the account issues we have been experiencing and are monitoring to ensure that the issue has been resolved.
- resolved Feb 24, 2025, 11:53 PM UTC
We have continued to see good performance and previously affected users are reporting that the issues are resolved on their end as well so we are marking this issue as resolved.