AssemblyAI incident

Issue Downloading Audio Files

Minor Resolved View vendor source →

AssemblyAI experienced a minor incident on May 1, 2025 affecting Asynchronous API, lasting 28m. The incident has been resolved; the full update timeline is below.

Started
May 01, 2025, 01:19 PM UTC
Resolved
May 01, 2025, 01:47 PM UTC
Duration
28m
Detected by Pingoru
May 01, 2025, 01:19 PM UTC

Affected components

Asynchronous API

Update timeline

  1. investigating May 01, 2025, 01:19 PM UTC

    We are currently investigating an intermittent issue with downloading audio files.

  2. identified May 01, 2025, 01:27 PM UTC

    The issue has been identified and a fix is being worked on. Only a few customers have been impacted.

  3. monitoring May 01, 2025, 01:31 PM UTC

    A fix has been implemented and we are monitoring the results. We observed that errors stopped at 9AM EST.

  4. resolved May 01, 2025, 01:47 PM UTC

    This incident has been resolved.