AssemblyAI incident

Real-time STT: 502 errors related to change to temporary tokens

Ongoing since 06:11 PM UTC, affecting Streaming API.

monitoring Oct 28, 2026, 06:21 PM UTC

We have completed the rollback and are now seeing a reduction of 502 errors. We will continue to monitor traffic to ensure that error rates continue to return to the normal range.

Started
Oct 28, 2026, 06:11 PM UTC
Resolved
Ongoing
Duration
● 18m
Detected by Pingoru
Oct 28, 2026, 06:11 PM UTC

Affected components

Streaming API

Update timeline

  1. identified Oct 28, 2026, 06:11 PM UTC

    We have identified an issue with a recent change to temporary tokens that is causing some Real-time STT sessions that use temp tokens to fail with a 502 error. Our team is actively working to roll back this change.

  2. monitoring Oct 28, 2026, 06:21 PM UTC

    We have completed the rollback and are now seeing a reduction of 502 errors. We will continue to monitor traffic to ensure that error rates continue to return to the normal range.

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