Assembly Neos incident
Document Access Intermittent - Upstream Microsoft 365 Service Degradation
Resolved after 2 hours 47 minutes, affecting Neos Web App and Neos API, on May 26, 2026.
We have implemented some mitigations and have observed the errors have been resolved. We are currently monitoring the result.
Affected components
Update timeline
- investigating May 26, 2026, 03:17 PM UTC
We are observing elevated 503 Service Unavailable responses from Microsoft services on a subset of calls in the EastUS region. We're investigating with Microsoft, and in the meantime, you can attempt to retry your action, as the issue is intermittent.
- monitoring May 26, 2026, 05:31 PM UTC
We have implemented some mitigations and have observed the errors have been resolved. We are currently monitoring the result.
- resolved May 26, 2026, 06:05 PM UTC
This incident has been resolved.
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