Assembly Neos Outage History

Assembly Neos is up right now

Assembly Neos had 2 outages in the last 2 years totaling 3h 13m of downtime — averaging 0.1 incidents per month.

There were 2 Assembly Neos outages since April 24, 2026 totaling 3h 13m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.neos-cloud.com

Notice May 26, 2026

Document Access Intermittent - Upstream Microsoft 365 Service Degradation

Detected by Pingoru
May 26, 2026, 03:17 PM UTC
Resolved
May 26, 2026, 06:05 PM UTC
Duration
2h 47m
Affected: Neos Web AppNeos API
Timeline · 3 updates
  1. investigating May 26, 2026, 03:17 PM UTC

    We are observing elevated 503 Service Unavailable responses from Microsoft services on a subset of calls in the EastUS region. We're investigating with Microsoft, and in the meantime, you can attempt to retry your action, as the issue is intermittent.

  2. monitoring May 26, 2026, 05:31 PM UTC

    We have implemented some mitigations and have observed the errors have been resolved. We are currently monitoring the result.

  3. resolved May 26, 2026, 06:05 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 24, 2026

Neos Application Performance Degradation in some regions

Detected by Pingoru
Apr 24, 2026, 02:41 PM UTC
Resolved
Apr 24, 2026, 03:07 PM UTC
Duration
25m
Affected: Neos Web AppNeos API
Timeline · 2 updates
  1. identified Apr 24, 2026, 02:41 PM UTC

    We are currently investigating reports of elevated latency and intermittent availability affecting customers in certain regions. Our engineering team has identified the underlying issue and is actively working on mitigation. Users in this region may experience slower response times or brief interruptions when accessing the application during this window. No customer data has been lost or compromised. Customers in other regions are not affected. We will post the next update within 30 minutes, or sooner if the situation changes. Thank you for your patience.

  2. resolved Apr 24, 2026, 03:07 PM UTC

    The capacity event affecting certain regions has been mitigated and performance has returned to normal.

Read the full incident report →