Assembled incident

Agent state syncs and ticket syncs not receiving data

Notice Resolved View vendor source →

Assembled experienced a notice incident on June 10, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jun 10, 2026, 06:07 PM UTC
Resolved
Jun 10, 2026, 06:07 PM UTC
Duration
—
Detected by Pingoru
Jun 10, 2026, 06:07 PM UTC

Update timeline

  1. resolved Jun 10, 2026, 06:28 PM UTC

    Between 2:07pm ET to 2:25pm ET, our retrieval of agent states and tickets was delayed and we were not receiving data during this time. Our engineering team has resolved the issue and is applying agent state exclusions for any affected customers during this time period.