AspirEDU incident
Dropout Detective (aka Grade Guardian)/Instructor Insight Unavailable Due to Cloudflare Outage
AspirEDU experienced a major incident on November 18, 2025 affecting Dropout Detective/Grade Guardian and Instructor Insight, lasting 1h 14m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Nov 18, 2025, 01:33 PM UTC
Our software solutions are currently experiencing widespread unavailability due to a major outage affecting Cloudflare, a critical infrastructure provider we rely on for hosting and operations. This third-party incident is impacting multiple regions globally, leading to degraded performance and downtime across our platform. We have confirmed this is not an issue originating from our systems but stems from a Cloudflare disruption reported earlier today. Cloudflare has acknowledged the problem and is actively working on mitigation. Services like X (formerly Twitter), OpenAI, AWS, and others have also been impacted, underscoring the widespread nature of this event. Our team is standing by to validate full functionality once Cloudflare services are restored. For more on the Cloudflare outage: https://www.cloudflarestatus.com/
- monitoring Nov 18, 2025, 02:46 PM UTC
We are continuing to monitor for any further issues.
- resolved Nov 18, 2025, 02:48 PM UTC
Cloudflare has indicated that a fix has been implemented and we believe the incident is now resolved. We are continuing to monitor for errors to ensure all services are back to normal.