AspirEDU Outage History

AspirEDU is up right now

AspirEDU had 4 outages in the last 2 years totaling 119h 26m of downtime — averaging 0.2 incidents per month.

There were 4 AspirEDU outages since October 20, 2025 totaling 119h 26m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://aspiredu.statuspage.io

Notice May 8, 2026

May 7 Canvas Outage

Detected by Pingoru
May 08, 2026, 01:05 AM UTC
Resolved
May 08, 2026, 07:14 PM UTC
Duration
18h 9m
Affected: Daily update of data
Timeline · 2 updates
  1. monitoring May 08, 2026, 01:05 AM UTC

    What's happening: Canvas has been placed into maintenance mode following a security incident on Instructure's side. As a result, schools may be unable to access Canvas directly, and AspirEDU's normal data sync from Canvas is paused while Canvas remains unavailable. Impact to AspirEDU users: • AspirEDU services are running normally on our end • Today's data was successfully retrieved before the outage and is available within our systems • New data will not sync from Canvas until Instructure restores service What we're doing: We're actively monitoring Instructure's status updates and will resume normal data sync as soon as Canvas service is restored. We'll post additional updates here as the situation develops.

  2. resolved May 08, 2026, 07:14 PM UTC

    All AspirEDU solutions are working as expected. Data sync and platform functionality are running normally across the board. If your school notices anything that is not working as expected, please reach out to our team at [email protected].

Read the full incident report →

Minor May 3, 2026

Data Processing Delays

Detected by Pingoru
May 03, 2026, 05:00 PM UTC
Resolved
May 07, 2026, 01:42 PM UTC
Duration
3d 20h
Affected: Daily update of dataDropout Detective/Grade GuardianInstructor Insight
Timeline · 3 updates
  1. investigating May 01, 2026, 11:57 AM UTC

    Instructure made a change to our integration yesterday, which has delayed the overnight data retrieval. All solutions are operational, but the data shown is from yesterday. No data has been lost, but note that the data you see is from **yesterday**. As soon as Instructure resolves the issue, we will begin updating the data and post an update on this page.

  2. identified May 05, 2026, 02:21 PM UTC

    We have identified the issue affecting our solutions and are actively working to resolve it. As previously noted, this stems from Instructure's security incident response (status.instructure.com), which resulted in API access being shut down. We'll continue to post updates here as we make progress.

  3. resolved May 07, 2026, 01:42 PM UTC

    The data sync issue has been resolved. Overnight data retrieval is back to normal, and student and admin user data is now syncing as expected across all AspirEDU solutions. The information you see in the platform reflects the most current data.

Read the full incident report →

Major November 18, 2025

Dropout Detective (aka Grade Guardian)/Instructor Insight Unavailable Due to Cloudflare Outage

Detected by Pingoru
Nov 18, 2025, 01:33 PM UTC
Resolved
Nov 18, 2025, 02:48 PM UTC
Duration
1h 14m
Affected: Dropout Detective/Grade GuardianInstructor Insight
Timeline · 3 updates
  1. monitoring Nov 18, 2025, 01:33 PM UTC

    Our software solutions are currently experiencing widespread unavailability due to a major outage affecting Cloudflare, a critical infrastructure provider we rely on for hosting and operations. This third-party incident is impacting multiple regions globally, leading to degraded performance and downtime across our platform. We have confirmed this is not an issue originating from our systems but stems from a Cloudflare disruption reported earlier today. Cloudflare has acknowledged the problem and is actively working on mitigation. Services like X (formerly Twitter), OpenAI, AWS, and others have also been impacted, underscoring the widespread nature of this event. Our team is standing by to validate full functionality once Cloudflare services are restored. For more on the Cloudflare outage: https://www.cloudflarestatus.com/

  2. monitoring Nov 18, 2025, 02:46 PM UTC

    We are continuing to monitor for any further issues.

  3. resolved Nov 18, 2025, 02:48 PM UTC

    Cloudflare has indicated that a fix has been implemented and we believe the incident is now resolved. We are continuing to monitor for errors to ensure all services are back to normal.

Read the full incident report →

Major October 20, 2025

Dropout Detective (aka Grade Guardian)/Instructor Insight Unavailable Due to AWS Outage

Detected by Pingoru
Oct 20, 2025, 04:29 PM UTC
Resolved
Oct 20, 2025, 11:50 PM UTC
Duration
7h 20m
Affected: Dropout Detective/Grade GuardianInstructor Insight
Timeline · 2 updates
  1. identified Oct 20, 2025, 04:29 PM UTC

    Our software solutions are currently experiencing widespread unavailability due to a major outage affecting Amazon Web Services (AWS), a critical infrastructure provider we rely on for hosting and operations. This third-party incident is impacting multiple AWS regions globally, leading to degraded performance and downtime across our platform. We have confirmed this is not an issue originating from our systems but stems from an AWS-wide disruption reported earlier today. AWS has acknowledged the problem and is actively working on mitigation. Services like Snapchat, Roblox, Fortnite, and others have also been affected, underscoring the breadth of this event. Our team is standing by to validate full functionality once AWS services are restored. For more on the AWS outage: https://health.aws.amazon.com/health/status

  2. resolved Oct 20, 2025, 11:50 PM UTC

    Amazon Web Services have marked this issue as resolved. As far as can be determined at this time, it appears that our solutions are back on line. We will continue to monitor this and update here as needed.

Read the full incident report →