Aspire Software incident

Aspire Experiencing Issue

Resolved after 14 minutes, affecting Aspire Core, on November 12, 2026.

resolved Nov 12, 2026, 04:10 PM UTC

At this time, a fix has been deployed and Aspire should be performing as expected. Should you continue to experience any errors when logging into Aspire, please reach out to AspireCare and we will be happy to help. Again, we apologize for any inconvenience this has caused. Thank you!

Started
Nov 12, 2026, 03:55 PM UTC
Resolved
Nov 12, 2026, 04:10 PM UTC
Duration
14m
Detected by Pingoru
Nov 12, 2026, 03:55 PM UTC

Affected components

Aspire Core

Update timeline

  1. investigating Nov 12, 2026, 03:55 PM UTC

    We are aware that some users are receiving an error when attempting to log into Aspire. Our team is actively investigating the issue. We will provide updates as we work to identify and resolve this issue. We apologize for the inconvenience. Thank you.

  2. identified Nov 12, 2026, 04:00 PM UTC

    The issue has been identified and we are currently implementing a fix. We will provide another update once the fix has been fully deployed. Thank you!

  3. resolved Nov 12, 2026, 04:10 PM UTC

    At this time, a fix has been deployed and Aspire should be performing as expected. Should you continue to experience any errors when logging into Aspire, please reach out to AspireCare and we will be happy to help. Again, we apologize for any inconvenience this has caused. Thank you!

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