Ongoing since 09:50 PM UTC, affecting AskNicely Application.
More customers in the US are now seeing errors. Our cloud provider is still working on a fix and has not yet given an estimate for when it will be resolved. Retrying failed requests usually works. Customers in Australia and Europe are not affected. We will post another update within 60 minutes.
Affected components
Update timeline
- identified Oct 29, 2026, 09:50 PM UTC
Some customers in the US may see errors when they load pages, answer in-app surveys or use our API. Refreshing the page or retrying the request usually works. The cause is an issue at our cloud provider, which they are working to fix. Customers in Australia and Europe are not affected. We will post an update within 60 minutes.
- identified Oct 29, 2026, 10:36 PM UTC
More customers in the US are now seeing errors. Our cloud provider is still working on a fix and has not yet given an estimate for when it will be resolved. Retrying failed requests usually works. Customers in Australia and Europe are not affected. We will post another update within 60 minutes.
Your product runs on more than AskNicely
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services