Ashby experienced a major incident on August 31, 2026 affecting Dropbox Sign, lasting 27m. The incident has been resolved; the full update timeline is below.
Affected components
Dropbox Sign
Update timeline
- investigating Aug 31, 2026, 05:44 PM UTC
We're investigating degraded performance affecting document uploads and signing, caused by an incident with our upstream provider, Dropbox Sign. We are monitoring for updates from Dropbox Sign and will post as we learn more.
- resolved Aug 31, 2026, 06:11 PM UTC
Our upstream provider has resolved the issue.