Ashby experienced a minor incident on October 21, 2026 affecting Recruiting, lasting 2h 8m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 21, 2026, 11:18 AM UTC
Some AI features may be delayed or temporarily unavailable due to an issue with our upstream AI provider. We are monitoring the situation and will share another update as more information becomes available.
- identified Oct 21, 2026, 11:38 AM UTC
We are seeing signs of recovery following the disruption to our upstream AI provider. Some AI features may still experience intermittent delays or errors. We are monitoring closely and will share another update once we have confirmed sustained recovery.
- monitoring Oct 21, 2026, 01:13 PM UTC
We have applied a mitigation and are monitoring recovery. We are also addressing any remaining impact from the incident. We’ll share another update once recovery is confirmed.
- resolved Oct 21, 2026, 01:27 PM UTC
We have completed recovery for requests affected during the incident.