Ashby incident

All-in-One & Analytics - App Intermittently Unavailable in Los Angeles area

Minor Resolved View vendor source →

Ashby experienced a minor incident on September 2, 2025 affecting Ashby API and Recruiting and 1 more component, lasting 2h 56m. The incident has been resolved; the full update timeline is below.

Started
Sep 02, 2025, 05:38 PM UTC
Resolved
Sep 02, 2025, 08:35 PM UTC
Duration
2h 56m
Detected by Pingoru
Sep 02, 2025, 05:38 PM UTC

Affected components

Ashby APIRecruitingReports APIAnalyticsJob Post APIHosted Job BoardsSchedulingChrome ExtensionMobile

Update timeline

  1. identified Sep 02, 2025, 05:38 PM UTC

    Our upstream DNS provider, Cloudflare, is currently experiencing issues in the LAX region. Users in that area may be unable to load the Ashby website or access Ashby APIs.

  2. monitoring Sep 02, 2025, 07:10 PM UTC

    Cloudflare has released a fix for the upstream issue. We are monitoring the results. Users connecting through the LAX region should no longer see problems loading the Ashby website or accessing Ashby APIs.

  3. resolved Sep 02, 2025, 08:35 PM UTC

    This incident has been resolved.