Ashby incident

Notes cannot be created by external recruiters

Minor Resolved View vendor source →

Ashby experienced a minor incident on May 28, 2026 affecting Recruiting, lasting 1h 40m. The incident has been resolved; the full update timeline is below.

Started
May 28, 2026, 01:34 PM UTC
Resolved
May 28, 2026, 03:14 PM UTC
Duration
1h 40m
Detected by Pingoru
May 28, 2026, 01:34 PM UTC

Affected components

Recruiting

Update timeline

  1. identified May 28, 2026, 01:34 PM UTC

    We have identified an issue with external/agency recruiters being unable to add notes to candidates' profiles. A fix is being deployed.

  2. monitoring May 28, 2026, 02:02 PM UTC

    We have deployed the fix and are monitoring the situation.

  3. resolved May 28, 2026, 03:14 PM UTC

    This incident has been resolved.