Ashby incident

All-in-One: Intermittent Problems with Dropbox Sign

Major Resolved View vendor source →

Ashby experienced a major incident on October 1, 2025 affecting Dropbox Sign, lasting 5h 4m. The incident has been resolved; the full update timeline is below.

Started
Oct 01, 2025, 02:24 PM UTC
Resolved
Oct 01, 2025, 07:29 PM UTC
Duration
5h 4m
Detected by Pingoru
Oct 01, 2025, 02:24 PM UTC

Affected components

Dropbox Sign

Update timeline

  1. investigating Oct 01, 2025, 02:24 PM UTC

    We are seeing problems originating in Dropbox Sign’s service.

  2. monitoring Oct 01, 2025, 05:58 PM UTC

    A fix has been implemented by Dropbox Sign and we are monitoring the results.

  3. resolved Oct 01, 2025, 07:29 PM UTC

    This incident has been resolved.