Ascend experienced a major incident on April 12, 2023 affecting SMS, lasting 2h 13m. The incident has been resolved; the full update timeline is below.
Affected components
SMS
Update timeline
- monitoring Apr 12, 2023, 03:25 PM UTC
We are monitoring Twilio's status page: https://status.twilio.com/ for updates, as they have posted there is a connectivity issue with their services at this time. SMS services may be unavailable until they have resolved the problem.
- resolved Apr 12, 2023, 05:39 PM UTC
This incident has been resolved.