Ascend experienced a minor incident on July 15, 2023 affecting Email and SMS, lasting 2h 30m. The incident has been resolved; the full update timeline is below.
Affected components
EmailSMS
Update timeline
- monitoring Jul 15, 2023, 04:50 PM UTC
BlueSky will show as down due to degraded services but SMS and Email messages are successfully being sent. We are monitoring the related issue and will update when there is a resolution.
- resolved Jul 15, 2023, 07:20 PM UTC
The degraded performance with BlueSky services has been resolved, it should no longer show an outage in the Ascend Client