Ascend incident

Issue: Listen360 and Ascend HQ

Minor Resolved View vendor source →

Ascend experienced a minor incident on November 6, 2023 affecting Ascend HQ, lasting 22h 29m. The incident has been resolved; the full update timeline is below.

Started
Nov 06, 2023, 03:15 PM UTC
Resolved
Nov 07, 2023, 01:45 PM UTC
Duration
22h 29m
Detected by Pingoru
Nov 06, 2023, 03:15 PM UTC

Affected components

Ascend HQ

Update timeline

  1. investigating Nov 06, 2023, 03:15 PM UTC

    We're currently investigating an issue affecting Listen360 and AscendHQ. You may experience errors with the affected components until the issue is resolved.

  2. resolved Nov 07, 2023, 01:45 PM UTC

    Our partners at Listen360 have resolved the issue. Both Listen360 and Ascend HQ should load properly. Thank you for your patience as this issue was resolved.