Ascend incident

US/CA - Trek Order Issue

Major Resolved View vendor source →

Ascend experienced a major incident on February 5, 2024 affecting Trek, lasting 20h 19m. The incident has been resolved; the full update timeline is below.

Started
Feb 05, 2024, 05:54 PM UTC
Resolved
Feb 06, 2024, 02:14 PM UTC
Duration
20h 19m
Detected by Pingoru
Feb 05, 2024, 05:54 PM UTC

Affected components

Trek

Update timeline

  1. investigating Feb 05, 2024, 05:54 PM UTC

    We are currently investigating this issue.

  2. resolved Feb 06, 2024, 02:14 PM UTC

    This issue is now resolved. Thank you for your patience as we implemented the fix.