Ascend incident
Degraded performance / Störung / Fallo de rendimiento: EU
Ascend experienced a major incident on March 1, 2024 affecting Ascend HQ and Ascend Updates and 1 more component, lasting 19d 3h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 01, 2024, 09:29 AM UTC
We're currently investigating an issue affecting one or more of our online services that is disrupting Ascend functionality. You may experience errors with the affected component(s) until the issue is resolved. Störung in Ascend - Wir untersuchen derzeit ein Problem, das einen oder mehrere unserer Online-Dienste betrifft und die Funktionalität von Ascend beeinträchtigt. Bis das Problem behoben ist, kann es zu Abstürzen und langen Wartezeiten kommen. Incident sur Ascend - Un problème qui affecte un ou plusieurs services Ascend est survenu, nous enquêtons actuellement dessus. Il est fort possible que des plantages ou des temps chargement à rallonge interviennent.
- monitoring Mar 03, 2024, 09:39 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 20, 2024, 01:11 PM UTC
This incident has now been resolved. We're sorry this issue impacted you and appreciate your patience as we worked to resolve it.