Ascend experienced a critical incident on May 23, 2024 affecting Email, lasting 2h 15m. The incident has been resolved; the full update timeline is below.
Affected components
Email
Update timeline
- identified May 23, 2024, 02:01 PM UTC
We're identified an issue with our integrated email provider. As they work to fix this issue, you may experience errors with sending emails through Ascend until the issue is resolved. We will update this thread when we hear further information from our partner. Thank you for your patience as we work to resolve this issue.
- resolved May 23, 2024, 04:16 PM UTC
This issue has been resolved. Thank you for your patience as we resolved the issue.