Asana experienced a major incident on January 5, 2026 affecting App and App and 1 more component, lasting 32m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 05, 2026, 09:17 PM UTC
Users are currently unable to begin new sessions in the Asana web app. Our engineers are working to investigate and mitigate this issue as soon as possible. Existing web sessions are unaffected, along with mobile and API traffic.
- monitoring Jan 05, 2026, 09:29 PM UTC
Our engineers have identified and reverted the change preventing users from starting new Asana web app sessions. We're monitoring the situation to ensure recovery. The Asana web app is operational, and other services (mobile, API) are unaffected.
- resolved Jan 05, 2026, 09:50 PM UTC
Thank you for your patience. Service is fully restored, and the Asana web app is back to normal functionality.