Asana experienced a minor incident on September 21, 2026 affecting Automations and Background Actions, lasting 1h 10m. The incident has been resolved; the full update timeline is below.
Affected components
Automations and Background Actions
Update timeline
- identified Sep 21, 2026, 02:59 PM UTC
We've heard reports of rules and automations not running in the EU region. We've identified the source of the issue and fixed it for new automations triggers going forward. Our engineers are currently working on the backlog of automations that triggered and did not run during the incident.
- identified Sep 21, 2026, 03:00 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Sep 21, 2026, 03:39 PM UTC
We're currently working our way through the backlog of automations that did not run.
- resolved Sep 21, 2026, 04:10 PM UTC
This incident has been resolved.