Asana incident

EU App and API issues

Minor Resolved View vendor source →

Asana experienced a minor incident on January 26, 2026 affecting App and API and 1 more component, lasting 28m. The incident has been resolved; the full update timeline is below.

Started
Jan 26, 2026, 03:01 AM UTC
Resolved
Jan 26, 2026, 03:29 AM UTC
Duration
28m
Detected by Pingoru
Jan 26, 2026, 03:01 AM UTC

Affected components

AppAPIMobile

Update timeline

  1. investigating Jan 26, 2026, 03:01 AM UTC

    We are investigating an elevated rate of API errors as well as delays reflecting changes for the App in EU.

  2. monitoring Jan 26, 2026, 03:19 AM UTC

    We have identified certain expensive workloads and reduced background processing to mitigate this. We see recovery in user facing services and are investigating the expensive workloads; user traffic is now working normally.

  3. monitoring Jan 26, 2026, 03:20 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Jan 26, 2026, 03:29 AM UTC

    This incident has been resolved.