Asana incident

Script-based actions on tasks were failing

Resolved on October 2, 2025.

resolved Oct 06, 2025, 06:33 PM UTC

One of our infrastructure services that we use to run the customer provided script was failing to start up for some workspaces. This was an unintended consequence of us rolling out improved security controls. We've mitigated this by deploying a previously working version for the service and will continue to investigate why this happened.

Started
Oct 02, 2025, 12:00 PM UTC
Resolved
Oct 02, 2025, 12:00 PM UTC
Duration
–
Detected by Pingoru
Oct 02, 2025, 12:00 PM UTC

Update timeline

  1. resolved Oct 06, 2025, 06:33 PM UTC

    One of our infrastructure services that we use to run the customer provided script was failing to start up for some workspaces. This was an unintended consequence of us rolling out improved security controls. We've mitigated this by deploying a previously working version for the service and will continue to investigate why this happened.

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