Aruba User Experience Insight incident
Issue Processing Delay on Dashboard
Resolved after 2 days 20 hours, affecting US Region, on August 2, 2024.
We deployed a fix and monitored it over the weekend. The Issue processing pipeline is back to normal operation and the incident has been resolved.
Affected components
Update timeline
- investigating Aug 02, 2024, 11:59 AM UTC
There is a delay in processing the Issue data on our dashboard. The delay is causing Issue graphs to display the incorrect colours. The sensors are still executing their tests. No data is lost.
- identified Aug 02, 2024, 11:59 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Aug 02, 2024, 02:37 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Aug 02, 2024, 02:58 PM UTC
We have implemented a fix and are now monitoring it.
- resolved Aug 05, 2024, 08:17 AM UTC
We deployed a fix and monitored it over the weekend. The Issue processing pipeline is back to normal operation and the incident has been resolved.
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