Aruba User Experience Insight incident

Data Processing Delay: Test Results and Issues

Resolved after 45 minutes, on October 2, 2024.

resolved Oct 02, 2024, 01:48 PM UTC

We experienced and issue in our data processing pipeline that caused a delay in process Test Results and Issues. Between 13:15 GMT and 13:45 GMT users would have experienced a delay in the Test Results and Issues being displayed on the dashboard. We were able to identify and resolve the issue. After resolving the issue we started catching up on the backlog. No data was lost during this time and the sensors continued to run their tests.

Started
Oct 02, 2024, 01:00 PM UTC
Resolved
Oct 02, 2024, 01:45 PM UTC
Duration
45m
Detected by Pingoru
Oct 02, 2024, 01:00 PM UTC

Update timeline

  1. resolved Oct 02, 2024, 01:48 PM UTC

    We experienced and issue in our data processing pipeline that caused a delay in process Test Results and Issues. Between 13:15 GMT and 13:45 GMT users would have experienced a delay in the Test Results and Issues being displayed on the dashboard. We were able to identify and resolve the issue. After resolving the issue we started catching up on the backlog. No data was lost during this time and the sensors continued to run their tests.

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