Aruba User Experience Insight incident

Librespeed Tests | Failure communicating with librespeed servers

Resolved after 22 hours 20 minutes, affecting US Region and UXI Sensor, on October 22, 2024.

monitoring Oct 22, 2024, 08:19 AM UTC

As of October 22rd 2:30 AM UTC, we've observed that the Librespeed (librespeed.org) server is refusing connections. What is the impact: - Librespeed tests configured to automatically select a target are showing an error due to librespeed.org being unavailable. - Creating or Editing a Librespeed test on the dashboard will not show a list of Servers to choose. It is still possible to specify a server Here's what you need to know: - No UXI Sensor Issues: There are no issues with the UXI sensors themselves. - If you wish to mute notifications related to this test, you can do so under Settings -> Notifications. We're actively monitoring the situation and will provide updates as we have them. Thank you for your patience and understanding.

Started
Oct 22, 2024, 08:19 AM UTC
Resolved
Oct 23, 2024, 06:39 AM UTC
Duration
22h 20m
Detected by Pingoru
Oct 22, 2024, 08:19 AM UTC

Affected components

US RegionUXI Sensor

Update timeline

  1. monitoring Oct 22, 2024, 08:19 AM UTC

    As of October 22rd 2:30 AM UTC, we've observed that the Librespeed (librespeed.org) server is refusing connections. What is the impact: - Librespeed tests configured to automatically select a target are showing an error due to librespeed.org being unavailable. - Creating or Editing a Librespeed test on the dashboard will not show a list of Servers to choose. It is still possible to specify a server Here's what you need to know: - No UXI Sensor Issues: There are no issues with the UXI sensors themselves. - If you wish to mute notifications related to this test, you can do so under Settings -> Notifications. We're actively monitoring the situation and will provide updates as we have them. Thank you for your patience and understanding.

  2. resolved Oct 23, 2024, 06:39 AM UTC

    This incident has been resolved.

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