Resolved after 1 hour 19 minutes, affecting Device gateway and Notifications and 1 more, on June 30, 2025.
We are continuing to monitor for any further issues.
Affected components
Update timeline
- investigating Jun 30, 2025, 03:21 PM UTC
We have noticed an issue with processing metrics from the sensors. We are investigating this and will update as know more
- investigating Jun 30, 2025, 03:58 PM UTC
Users may see their sensor go offline but we expect the data to flow through once we resolve the underlying issue
- monitoring Jun 30, 2025, 04:29 PM UTC
We are monitoring after applying a patch
- identified Jun 30, 2025, 04:29 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jun 30, 2025, 04:30 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Jun 30, 2025, 04:33 PM UTC
We are continuing to monitor for any further issues.
- resolved Jun 30, 2025, 04:41 PM UTC
This incident has been resolved.
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