Articulate incident

Articulate.com: Chat Support is Unavailable

Notice Resolved View vendor source →

Articulate experienced a notice incident on October 24, 2025 affecting Articulate.com, lasting 50m. The incident has been resolved; the full update timeline is below.

Started
Oct 24, 2025, 02:59 PM UTC
Resolved
Oct 24, 2025, 03:50 PM UTC
Duration
50m
Detected by Pingoru
Oct 24, 2025, 02:59 PM UTC

Affected components

Articulate.com

Update timeline

  1. investigating Oct 24, 2025, 02:59 PM UTC

    Articulate support chat is currently not available. This includes access to our chatbot and all links to chat on our website. In the meantime, you can still reach us via [email protected], [email protected], or through our E-Learning Heroes Community at https://community.articulate.com/ We'll let you know as soon as we're back up and running!

  2. resolved Oct 24, 2025, 03:50 PM UTC

    This is resolved. Our support chat is back online.