Articulate incident

Reach 360: Reach 360 is unavailable

Notice Resolved View vendor source →

Articulate experienced a notice incident on October 28, 2025 affecting Reach 360, lasting 1h 12m. The incident has been resolved; the full update timeline is below.

Started
Oct 28, 2025, 04:36 PM UTC
Resolved
Oct 28, 2025, 05:48 PM UTC
Duration
1h 12m
Detected by Pingoru
Oct 28, 2025, 04:36 PM UTC

Affected components

Reach 360

Update timeline

  1. investigating Oct 28, 2025, 04:36 PM UTC

    We’re investigating an issue that’s blocking access to Reach 360. Users may be unable to log in or load reports right now. We’ll share more details as soon as we have them.

  2. monitoring Oct 28, 2025, 05:08 PM UTC

    We implemented a fix for the issue that was blocking access to Reach 360. Users can now log in and load reports. All systems are operational, and we're actively monitoring performance to ensure continued stability.

  3. monitoring Oct 28, 2025, 05:18 PM UTC

    We implemented a fix for the issue blocking access to Reach 360. Users couldn't access Reach 360. All systems are operational, and we're actively monitoring performance to ensure continued stability.

  4. resolved Oct 28, 2025, 05:48 PM UTC

    This incident has been resolved. Reach 360 is fully operational.