Articulate incident

Rise 360: AI audio workflow not loading

Major Resolved View vendor source →
Started
Feb 25, 2026, 03:10 PM UTC
Resolved
Feb 25, 2026, 07:28 PM UTC
Duration
4h 18m
Detected by Pingoru
Feb 25, 2026, 03:10 PM UTC

Affected components

AI Assistant

Update timeline

  1. investigating Feb 25, 2026, 03:10 PM UTC

    We’re investigating an issue where the AI audio workflow isn’t loading in Rise 360. Creators may see the workflow fail to load due to a third party request timing out. As a result, AI audio can’t be generated or edited right now in Rise 360. We’re working with our provider to resolve the timeout and restore functionality. We’ll share another update as soon as we have more information.

  2. monitoring Feb 25, 2026, 04:36 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 25, 2026, 07:28 PM UTC

    This incident has been resolved.

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